VirtuaDash Privacy Policy
Effective Date: February 22, 2026
Last Updated: February 22, 2026
At VirtuaDash, your privacy is a core principle. We collect only the information necessary to operate the service and do not sell personal data.
We may update this policy from time to time. Material changes will be reflected on this page.
1. When you use our website (virtuadash.com)
- Send access information
- Provide transactional updates
- Respond to support inquiries
If you submit your email address to purchase or inquire about a subscription, we store it to:
We do not use advertising cookies, tracking pixels, or behavioral profiling technologies.
Certain security mechanisms (such as Cloudflare Turnstile) may process limited technical information (such as browser or network characteristics) solely to prevent abuse and protect our website.
2. When you use the VirtuaDash app
- License validation and subscription management
- Retrieving configuration or alerts
- Using Mapbox services for map display and route-related functionality
VirtuaDash is a desktop application that performs video and GPS processing locally on your device.
The application connects to the internet only for specific purposes, including:
When using Mapbox services, GPS coordinates and timestamps may be transmitted securely to Mapbox servers to generate map tiles or route matching. Video footage is not transmitted to our servers or Mapbox.
3. Account & License Data
- Email address (if provided during purchase)
- License key
- Internal user identifier (vd_uid)
- Device identifier (device_id)
- Subscription plan and status
- Timestamps such as trial start, subscription expiry, and last seen activity
- Basic technical information (such as app version and operating system)
To operate subscriptions and prevent misuse, we store limited information associated with your license, including:
We do not collect the contents of your video files or personal documents.
4. Payments
All payments are processed by Paddle.com Market Ltd ("Paddle"), which acts as the Merchant of Record. We do not directly store or process your credit card or payment information.
Paddle’s privacy policy governs the handling of billing and payment data.
5. In-app alerts & feedback invitations
We may display in-app alerts regarding updates, features, or feedback invitations. These are shown within the application and participation is always voluntary.
6. Hosting & infrastructure
- Firebase - licensing, configuration, and infrastructure
- Mapbox - map rendering and related services
- Paddle - payment processing
- ZeptoMail — transactional email delivery
- Cloudflare - website security
We rely on trusted third-party services, including:
These services are used only where required.
7. Data retention & deletion
We retain personal information only as long as necessary to operate the service, fulfill contractual obligations, or comply with legal requirements.
You may request deletion of your personal data at any time by contacting legal@virtuadash.com
8. Legal Basis (Where Applicable)
- Contractual necessity (to provide subscriptions)
- Legitimate interests (service security and fraud prevention)
- Legal obligations
Where applicable under laws such as the GDPR, we process personal data based on:
9. Contact
If you have questions or would like to exercise your data rights, contact:
legal@virtuadash.com
VirtuaDash is built by an independent developer who respects your right to privacy. We aim to prove that useful software doesn't need to spy on you.